Looking for a new work contest idea? This month, we say you heat up your customer service, by creating a competition around the speed of answering a call and the amount of closed cases completed in one week. As incentive for contest participants, you can offer something many regions would appreciate this time of year: A...Read More
One of my all-time favorite NFL post-game tirades comes from Herman Edwards when he was with the New York Jets: “You play to win the game…hello?” If you have not had an opportunity to view this masterpiece of hilarity, check it out: Kidding aside, Herman Edwards makes relevant statements that hold true for not only...Read More
After years of managing sales teams, LevelEleven CEO Bob Marsh discovered that it’s all about the carrots — at least when it comes to sales team motivation. Check out this short video to find out what exactly he learned and how it led to the creation of LevelEleven. Or, you can read the transcript: Bob:...Read More
What scares your team the most about sales? Is it cold calling? Being told “NO,” or having people hang up in the middle of the conversation call after call can be discouraging. It can push sales reps to the point where they’re scared to make those calls. However, if they have the right mindset, cold...Read More
We always say it. What we do isn’t about “gamification.” It’s about tapping into the competitive nature of salespeople to drive businesses forward. Our CEO, Bob Marsh, describes what that means in his recent Inc. contribution, “Gamification Trend: Salespeople Thrive off Competition, so Up Their Game.” Here’s an excerpt: Do you love to win, or...Read More
I just saw my first back-to-school commercial of the year. You know the type I’m talking about — they are hilarious. A parent is dancing through the aisles, grabbing school supplies while their kids look so depressed. Example: In honor of all of the parents stocking up on school supplies, we decided to feature a...Read More
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