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by Megan Seamans April 26, 2019

You Employees are Less Engaged – Here’s Why

Beyond lost revenue, disengaged employees can be doing more harm than you think. Teams that are actively disengaged are unhappy at work, which may even lead to destructive behavior like undermining projects. This is obviously a problem. The first step to resolving it is to address what causes your employees to be disengaged.

by Megan Seamans March 29, 2019

Coaching Your Coaches – Setting Your Managers up for Success

Understanding the importance of coaching is one thing. Doing it right is a different story. Even if sales managers understand the importance of coaching, they usually go about it all wrong or fail to make it the priority it should be. Many organizations offer their managers training to help them coach more effectively. However, more training on coaching does not result in more coaching by managers, for three principal reasons.

by Megan Seamans March 22, 2019

Stop, Collaborate, and [Active] Listen!

When a person has the ability to actively listen, they are able to hear what’s being said from the other person’s perspective and leave their own agenda on the back burner long enough to truly understand the prospect’s needs. And that is precisely why great listening is the single most important skill for a top notch sales person.

by Megan Seamans September 18, 2018

The Beginners Guide to #DF18 From a Fellow Beginner

As a Dreamforce newbie, I’ve heard a lot of positive things about this amazing conference and couldn’t be more excited to attend! With that being said, I also know that Dreamforce is a beast and being prepared is crucial to making the most of the experience. So, I went looking for tips from Dreamforce veterans within LevelEleven. I have gathered their best advice to share with you, my fellow Dreamforce newcomers. Good luck!

by Julie Dunn September 19, 2017

5 Stages of Sales Management [SlideShare]

Sales Management is Not Easy Anytime someone is new to sales management, there is an adjustment period to figure out how to be effective. When that transition is from being a direct seller to a manager, that adjustment can be even more jarring. We all know the typical story with sales managers – they were

by Julie Dunn November 9, 2016

3 ways to modernize your sales coaching

This is the first in a two-part series about bringing your sales coaching into the twenty-first century. Check back later for part two. This might shock you: According to research from Aberdeen Group, many sales managers still coach around old-school frameworks of emotion and gut instinct. Or it might not. In fact, you might be