Month

September 2016
We know Salesforce is one of your top CRM tools, so we want to keep you updated on the technology you use every day. Stay in the know with our Sales Leader Brief series. Salesforce recently announced an artificial intelligence integration across its entire Cloud platform. Salesforce Einstein will enable AI capabilities in fields, objects,...
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Sales activities are the only controllable metrics we have. Sure, we influence results metrics like revenue and market share by performing specific activities. But we cannot directly affect them. If sales leaders could control business results, then teams would hit quota every single quarter for the rest of time. That’s why there’s a major shift...
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Whether you’re a Dreamforce newbie or a vet, you can never really prepare yourself for what’s to come. The conference presents a whirlwind of innovation, networking and technology – not to mention the unbelievable keynotes, speaker sessions and exhibitors. But this annual Salesforce event isn’t a cakewalk. In addition to the 150,000 registrants, the event...
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A sales scorecard is not the same as a CRM report. CRM reports show lagging metrics: revenue and other outcomes of your daily efforts. A sales scorecard tracks activities as they’re occurring. Activities are leading indicators – the controllable inputs that drive outputs like revenue. Research shows that people who set and regularly update goals...
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We know Salesforce is one of your top CRM tools, so we want to keep you updated on the technology you use every day. Stay in the know with our Sales Leader Brief series. This month, Salesforce unveiled a new framework for more personalized customer experiences: Salesforce Lightning Bolt. Remember Lightning Templates for Community Cloud?...
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