Sales continues to shift. Quota will always matter greatly, but it steals less focus from modern sales leaders. Contemporary coaching replaces THE NUMBER, or revenue, with the numbers, or key performance indicators (KPIs) that measure the activities leading to revenue. In other words, instead of simply setting quotas and then coaching with questions around what...Read More
Have you seen Bob Marsh’s latest post “25 Sales Experts Describe the Modern Sales Leader?” If you haven’t, check it out. Being a sales leader is much different today — it doesn’t even require a nice shirt and tie. Sometimes gym shoes, a Cleveland Cavaliers jersey and the name LeBron James is enough to get...Read More
By now you know that conversations are essential to your sales team’s performance. (If you don’t know this, go back and read this post.) Conversations — which we at LevelEleven define as calls with prospects or customers where we learn something that helps us advance the relationship — are controllable, measurable and vital. Last time...Read More
Many organizations are focusing on building metrics-driven sales environments today. And with so many types of key performance indicators (KPIs) out there for sales teams, everyone has their own playbook. Me, I’m a conversational kind of sales KPI guy. Let’s dive right in then, shall we? I believe there are two types of sales KPIs:...Read More
Many organizations are focusing on building metrics-driven sales environments today. And with so many types of key performance indicators (KPIs) out there for sales teams, everyone has their own playbook. Me, I’m a conversational kind of sales KPI guy. Let’s dive right in then, shall we? I believe there are two types of sales KPIs:...Read More
We’ve written much recently on the importance of setting the right sales metrics and KPIs for your sales team, so let’s say you’re ready to go. You want to take a handful of the most critical metrics and build them into the center of your sales culture. They’ll become the “vital signs” of your sales...Read More
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