Month

November 2013
Looking for a new work contest idea? This month, we say you heat up your customer service, by creating a competition around the speed of answering a call and the amount of closed cases completed in one week. As incentive for contest participants, you can offer something many regions would appreciate this time of year: A...
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You’ve booked your flight, bought the latest Green Day album and packed a carry-on chock full of business cards and Trader Joe’s chocolate covered pretzels. You’re Ready for Dreamforce! Or are you? Regardless of your answer, you will be ready after reading this post. Here’s how to make sure you’re prepped for networking at Dreamforce...
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If you’re a sales leader, you don’t just want to hit your goals; you want to “make it rain.” Unfortunately, more often than not, reality actually looks like this: We started the “Making It Rain” eBook series to share the experiences of sales leaders using sales gamification to actually make those shots — and to...
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One of my all-time favorite NFL post-game tirades comes from Herman Edwards when he was with the New York Jets: “You play to win the game…hello?” If you have not had an opportunity to view this masterpiece of hilarity, check it out: Kidding aside, Herman Edwards makes relevant statements that hold true for not only...
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So, you’re going to Dreamforce 2013… You should be excited right now. Really excited. Just don’t forget that you’ll be attending the conference in one of the most perfect places in the U.S. Literally. Surveys, polls and research have given San Francisco titles like “Best American City” and status as one of the ten happiest...
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