As an undergraduate at Wayne State University Mike Ilitch School of Business, I learned how important strategy and execution are to the success of an organization. Regardless of company size, organizations have many layers, departments, and employees that need to work together seamlessly. Realizing business objectives requires planning and monitoring progress and nobody wants to...Read More
Call centers have it rough. Whether they are selling through cold calls, supporting existing customers, or conducting research for outside companies, individual contributors at call centers are often overworked and underappreciated. If left unaddressed, this can lead to a stressful work environment and poor performance. The reality: more than ever call center employees need motivation...Read More
Congratulations! You have been promoted to sales manager. Going from a top performing sales person to a manager seems like it will be an easy transition, right? Wrong. The traits that make all-star salespeople usually don’t directly translate to the skills needed to be an effective sales manager. Becoming a sales leader, while exciting, comes...Read More
Our customers already know the benefits of LevelEleven’s TV broadcast service (Channel11). If you aren’t familiar then please check out our 5 ways to accelerate sales motivation with LevelEleven! The ability to show real-time performance data, recognize employee achievements, and bring visibility to key performance indicators from Salesforce.com are a few of the benefits that...Read More
Generally speaking, the majority of salespeople fall within one of the following performance-based groups: The Rockstars: Sales reps who consistently exceed their goals and set the standard for the entire department. This group makes up about 20% of the sales team. The Pack: Sales reps who meet most of their goals, but are not among...Read More
For sales leaders, the end of Q2 offers a pleasant opportunity to look back and reflect on your team’s accomplishments over the past six months. But you don’t want to bask in past successes too long, as the start of the second half of the year means new goals, new challenges, and new potential. In...Read More
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