Efficiency [ih-fish–uh n-see] noun; the state or quality of being efficient, or able to accomplish something with the least waste of time. We’ve all heard the statistic: salespeople only spend ⅓ of their time actually selling. This can easily be blamed on the salespeople themselves but taking a step back, it’s easier to tell what...Read More
We get it, you have been doing your job for a while now and it’s gotten a bit repetitive. In fact, 66% of employees that feel bored or underappreciated at work will quit their job. That number jumps to 76% in millennials. The bottom line? Boredom and lack of recognition is a big deal to...Read More
Sales management is a journey. In this journey, there are five main steps. These steps do not have to occur in order and leveling up to the next stage doesn’t mean forgetting the one that came before it. This framework is not set in stone; sales leaders should simply use the framework as a guide...Read More
As an undergraduate at Wayne State University Mike Ilitch School of Business, I learned how important strategy and execution are to the success of an organization. Regardless of company size, organizations have many layers, departments, and employees that need to work together seamlessly. Realizing business objectives requires planning and monitoring progress and nobody wants to...Read More
Call centers have it rough. Whether they are selling through cold calls, supporting existing customers, or conducting research for outside companies, individual contributors at call centers are often overworked and underappreciated. If left unaddressed, this can lead to a stressful work environment and poor performance. The reality: more than ever call center employees need motivation...Read More
Generally speaking, the majority of salespeople fall within one of the following performance-based groups: The Rockstars: Sales reps who consistently exceed their goals and set the standard for the entire department. This group makes up about 20% of the sales team. The Pack: Sales reps who meet most of their goals, but are not among...Read More
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