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Advice for Sales Managers
When the customer success team at ilos was created, they tracked KPIs like emails sent. Emails sent can be a great leading indicator, but founder Sean Higgins quickly learned there wasn’t a correlation between deals won and the number of emails sent by the customer success team. So they ditched it and tried something else....
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We know Salesforce is one of your top CRM tools, so we want to keep you updated on the technology you use every day. Stay in the know with our Sales Leader Brief series. In late July, Salesforce introduced Shield for Financial Services Cloud, a solution to help financial service providers comply with industry regulations....
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Rolling out Salesforce is exciting: You’re entering an ecosystem with thousands of applications that can improve sales team performance. But Salesforce implementation alone is a big project. Just the thought of any more new technology is overwhelming. It begs the question: When is the right time to bring in Salesforce apps? To find an answer,...
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In your career, you will likely have to restructure a sales process. It’s not always a bad thing. Companies grow, products pivot and industries change. But laying out the sales strategy for your entire team is a big task. We’re here to help. Check out these steps to restructure your sales process using the fundamentals...
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Most of us want to use sales metrics, but what sales leader really has the time to parse through mountains of data to determine which ones really matter? Sanj Bhayro, Salesforce SVP of Commercial Sales, EMEA, says to keep it simple: “It’s easy to get overwhelmed. Decide on a few key metrics that are important...
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Can sales performance really be managed? According to research: Yes, to a certain degree. “Managing performance” means the performance of sales reps can be directly influenced by doing something differently or asking reps to do something differently. You can’t manage sales objectives like deal size or quota attainment. But you can manage sales activities like...
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