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Advice for Sales Managers
Most hiring best practice guides focus entirely on locating, interviewing and onboarding sales reps. Very few focus on onboarding an even more important role: sales management. Sales leaders have a notoriously high turnover rate, and employee turnover is very expensive. That’s why creating a comprehensive onboarding process for sales managers is critical. Of course, your...
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Have you looked at your sales metrics lately? What types of metrics are you tracking? More than likely, they include measurements like profit, revenue growth, customer retention or market share. Those result metrics are important, because they communicate how the company is performing overall. But research shows that you can’t directly manage result metrics because...
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Sales management involves a lot of coaching. A whole lot. But sales coaching has tendency to focus on pure selling skills or pipeline review. While those are topics that coaching should absolutely cover, they can’t be the only ones. One area in particular that tends to get passed over is soft skills like communication, teamwork,...
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A bad sales management hire can cost your company a lot of money. $3.5 million, to be exact. So identifying strong candidates is no trivial task. Many organizations prefer to promote one of their own reps to sales management, keeping the process internal. That makes a lot of sense. Your current sales team already understands...
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When finalizing our product roadmap at LevelEleven earlier this year, we came across a fascinating stat: Over 50% of LevelEleven’s product innovations in 2016 were inspired by customers. What an insight! Our company is growing based on constructive feedback from our awesome community. Which made us realize… 2016 was the year of sales management evolution....
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I know what you’re thinking: Who has time for another meeting? And you’d be right if we were talking about just another meeting. But that’s not it. This is the meeting that will change the way you interact with those you coach. Every person you manage has unique motivations. It’s your job to understand them....
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