The term “sales coaching” has been thrown around a lot over the last couple of years with fluffy descriptions, opinionated articles, unclear explanations of what it entails and very little discussion of the ROI potential. We’re here to clear things up. Let’s break down why sales coaching matters, how it looks and what you can...Read More
For a sales team that works well together, adding a new member can feel disruptive. What was once a productive, positive team can transform overnight into a group of quietly defensive cynics who seem collectively suspicious of the “new guy.” Does this sound dramatic? Maybe a bit. Think of it this way: Remember that feeling...Read More
Hiring more salespeople is not the only way to increase sales activities. It’s true. But it may not be what you think. Plenty sales software helps teams perform specific behaviors more efficiently, resulting in pockets of increased productivity. We’re talking about a tool that reinforces the fundamental sales activities that lead to closing business. Hundreds...Read More
Should sales management care what happens in their customer service teams? Absolutely. Research shows that high-performing sales and service teams are more integrated than ever. Earlier this week, Salesforce released new data on modern customer service. The second annual State of Service report surveyed more than 2,600 customer service professionals and contains valuable insights for...Read More
Events for sales management can put sizable dents in the company budget. They can also generate some serious ROI. But there are a ton of sales conferences to choose from. Your job is to identify the best events for strengthening your sales management strategy. That’s why we put together a curated list of events happening...Read More
As we reflect on everything that’s happened at LevelEleven over the past year, we can’t help but be incredibly grateful to all of our customers, supporters and partners in sales management. In February, we published the inaugural Sales KPI Report, which features proprietary research of more than 1,500 sales metrics used by over 100 sales...Read More
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