Tag: Customer Support

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by James Gardikas April 5, 2018

How to Use LevelEleven for Customer Success & Support Teams

LevelEleven Director of Customer Success, Ashley Ball, has been in customer service for twelve years, four of which have been with LevelEleven. One of her main priorities since joining the team has been to configure LevelEleven to help meet the daily demands of customer service professionals and drive bottom-line results, the same way it does for so many sales teams.

by Julie Dunn January 15, 2015

Where Does Your Sales Team Need to Improve? [Graphic]

Every team (no matter how successful) has something they can improve upon.  Identifying your weaknesses is important in order to efficiently manage and improve your performance.  In working and talking with countless marketing and sales leaders, we’ve discovered some of the most common challenges they face. We’ve complied them in this chart below for your reference.