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Advice for Sales Managers
We know Salesforce is one of your top sales productivity tools, according to an online technology reviews firm, so we want to keep you updated on the technology you use every day. Today, Salesforce officially released the AI-powered sales software innovations we’ve been hearing about for a few months now. A press release sent out...
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When I asked Dave Mattson to share the most significant lesson he learned from managing sales reps, his answer was not what I expected: the importance of setting clear expectations and tying them to personal goals. “Matching personal goals to corporate goals allowed me to make sure that my people were successful,” Mattson explained. He’s...
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Most hiring best practice guides focus entirely on locating, interviewing and onboarding sales reps. Very few focus on onboarding an even more important role: sales management. Sales leaders have a notoriously high turnover rate, and employee turnover is very expensive. That’s why creating a comprehensive onboarding process for sales managers is critical. Of course, your...
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Have you looked at your sales metrics lately? What types of metrics are you tracking? More than likely, they include measurements like profit, revenue growth, customer retention or market share. Those result metrics are important, because they communicate how the company is performing overall. But research shows that you can’t directly manage result metrics because...
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Sales management involves a lot of coaching. A whole lot. But sales coaching has tendency to focus on pure selling skills or pipeline review. While those are topics that coaching should absolutely cover, they can’t be the only ones. One area in particular that tends to get passed over is soft skills like communication, teamwork,...
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A bad sales management hire can cost your company a lot of money. $3.5 million, to be exact. So identifying strong candidates is no trivial task. Many organizations prefer to promote one of their own reps to sales management, keeping the process internal. That makes a lot of sense. Your current sales team already understands...
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