We’ve said it before and we’ll say it again, coaching is crucial to success in sales. According to CSO Insights’ Sales Enablement Report, “Sales coaching is a leadership skill that develops each salesperson’s full potential [by] facilitating conversations with their team members that allow them to discover areas for improvement and possibilities to break through […]
A popular movie was released in 2005 called The Sisterhood of the Traveling Pants, which told the magical tale of a pair of jeans that fit everyone in a group of four friends, all with different body types. Although this $40 million-grossing movie was massively popular, the idea of “one size fits all” is not […]
Empathy (noun) – the ability to understand and share the feelings of another. Empathy helps a seller put themselves into their prospect’s shoes, fostering a relationship of mutual understanding and respect for each other’s needs. Think about it — when do sales occur? Sales happen when a prospect is facing business challenges and they believe […]
Attention spans may be shorter these days, but that’s not a valid reason why you can’t keep your prospects’ attention. The real problem? They don’t have the willingness to give you their time or energy. Simply put, you haven’t yet “caught” their attention. This doesn’t mean that it’s time to move on to other prospects […]
Is your organization more focused on productivity or engagement? If you’re like many companies, you are focused on the bottom line, meeting deadlines, and getting work done, and that’s perfectly fine! Productivity is an important measure in any organization and shouldn’t be ignored. What tends to be forgotten is the importance of employee engagement to […]
Employee recognition has been a hot topic, creating a buzz in all industries. A report released by the human resources association WorldatWork stated that in 2017, 85% of companies surveyed have employee recognition programs in place. But are all recognition programs created equal? Let’s explore the differences between public and private recognition, why you should […]