We’ve gotten great feedback on the release of our new eBook, Getting Started with Salesforce: What Not to Do. So we turned it into a webinar. And the 15-minute video recap is now available.
Watch it to see LevelEleven CEO Bob Marsh share important points from the eBook — which was written based on interviews with multiple Salesforce experts — along with additional insight.
He discusses what not to do when implementing Salesforce, while covering topics including but not limited to:
– Aligning the CRM with business objectives
– Obtaining Salesforce adoption
– Developing training plans
– Taking advantage of third-party resources, like apps or firms