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How-To
Empathy (noun) – the ability to understand and share the feelings of another. Empathy helps a seller put themselves into their prospect’s shoes, fostering a relationship of mutual understanding and respect for each other’s needs. Think about it — when do sales occur? Sales happen when a prospect is facing business challenges and they believe...
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Attention spans may be shorter these days, but that’s not a valid reason why you can’t keep your prospects’ attention. The real problem? They don’t have the willingness to give you their time or energy. Simply put, you haven’t yet “caught” their attention. This doesn’t mean that it’s time to move on to other prospects...
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Employee recognition has been a hot topic, creating a buzz in all industries. A report released by the human resources association WorldatWork stated that in 2017, 85% of companies surveyed have employee recognition programs in place. But are all recognition programs created equal? Let’s explore the differences between public and private recognition, why you should...
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Are you micromanaging your team? Although you may feel like you’re doing what’s best for everyone by monitoring all aspects of your department, that’s far from the truth. Micromanaging can lead to low employee engagement, higher stress levels, increased employee turnover, and a sense of dread in the office. So how do you tell if...
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The end of the year is a particularly challenging time for salespeople for many reasons. Not only are they rushing to close the last deals before year end, but they are also dealing with the busy holiday season. Then there’s the possibility their prospects will be on vacation. A deal may be close to closing...
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With the end of the year, project deadlines, and the holidays approaching, it would be an understatement to say that life gets hectic. Although this time of the year can bring plenty of quality time and cheer, it can also throw off your work-life balance. This can lead to burnout, negatively affecting both your personal...
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