WHERE TO START: The most popular call contest being run with LevelEleven partners is one that rewards participants for talk time.
Other ideas include a contest that rewards participants for the number of calls made each day and/or call blitzes which are run for a short amount of time (e.g. one hour or a “power hour”).
CAN YOU HEAR ME NOW?
IDEA: Inspired by the Verizon ad
GOAL OF CONTEST: Revenue is king. Of course, revenue is a lagging indicator; when it comes to increasing the success of our organization, it is the leading indicators that should be focused on. Design a competition in which participants are awarded for every conversation that takes place with a prospect/customer. Award the participant with the highest number of conversations during the contest period.
LOGGING CALLS OVER AND OVER AND OVER
IDEA: Celebrate the classic movie, “Groundhog Day”
GOAL OF CONTEST: Designed to be run on Groundhog Day from the beginning of the work day until the end of the day, the participant with the highest phone time by the end of the day is crowned the winner.
IDEA: In celebration of Valentine’s Day
CHANNEL11 WAV FILES: SOUND CLIP
GOAL OF CONTEST: Running the first two weeks of February (February 2-13), reward participants for calling on customers that have not been touched in the last 30 days*
POSSIBLE PRIZES: A gift certificate valid for a one-night stay at a nearby hotel; gift certificate to a nice restaurant
*Accounts not touched in the last 30 days would need to be identified in some way in order for this competition to be successful. Contact your Customer Success Manager should you need assistance.