Implementing Salesforce is a big deal. A really big deal. There’s a lot of time, energy and effort involved for everyone on your team – not to mention that CRM is a serious investment. To get the most ROI, you should know what you want to get out of Salesforce, as well as how you’re...Read More
As a data-driven modern sales leader, you already understand the benefits of sales KPIs: They provide you with an objective way to measure and coach around every step of the sales process; improve decision-making for sales reps on where they spend time; and help you maintain pacing toward revenue targets. But sometimes, defining KPIs can...Read More
We all want to save time and money. And let’s face it: Investing in yet another piece of sales technology does not seem like it does either of those. Not only do you have to spend money to purchase it, but then installation and roll-out eat up time for you and your sales team. But...Read More
Let’s start this out with a shout-out to our account management and customer success teams: According to Bian & Company, increasing customer retention rates by just 5% can increase profits anywhere from 25% to 95%. That’s a big increase! Because we know that customer success directly impacts revenue, we’re going to focus today’s performance tips...Read More
Let’s face it: There’s a lot to know about a CRM platform like Salesforce. And that’s not a bad thing at all. It just means that with such a powerful platform comes a bit of a learning curve. Thankfully, Salesforce offers several downloadable guides to help modern sales leaders get the most out of the...Read More
Hiring a new sales rep is already a time-consuming process. But hiring a newbie who’s never sold before? That’s an even bigger task. A sales rep has to master many skills to deliver high performance, and that makes it hard to figure out the best place to begin. Do you start with prospecting? Discovery meetings?...Read More
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