Have you looked at your sales metrics lately? What types of metrics are you tracking? More than likely, they include measurements like profit, revenue growth, customer retention or market share. Those result metrics are important, because they communicate how the company is performing overall. But research shows that you can’t directly manage result metrics because they are, by nature, outcomes....read more
Sales management involves a lot of coaching. A whole lot. But sales coaching has tendency to focus on pure selling skills or pipeline review. While those are topics that coaching should absolutely cover, they can’t be the only ones. One area in particular that tends to get passed over is soft skills like communication, teamwork, collaboration, work attitude and stress...read more
A bad sales management hire can cost your company a lot of money. $3.5 million, to be exact. So identifying strong candidates is no trivial task. Many organizations prefer to promote one of their own reps to sales management, keeping the process internal. That makes a lot of sense. Your current sales team already understands your product or service, sales...read more
When finalizing our product roadmap at LevelEleven earlier this year, we came across a fascinating stat: Over 50% of LevelEleven’s product innovations in 2016 were inspired by customers. What an insight! Our company is growing based on constructive feedback from our awesome community. Which made us realize… 2016 was the year of sales management evolution. Our products and services...read more
I know what you’re thinking: Who has time for another meeting? And you’d be right if we were talking about just another meeting. But that’s not it. This is the meeting that will change the way you interact with those you coach. Every person you manage has unique motivations. It’s your job to understand them. It’s also your job to...read more
Managing sales teams is very different than being a salesperson. And yet, high-performing sellers are often promoted to management roles with little or no leadership training. This creates a problem: Because they’ve never been trained on teaching people how to sell, many sales managers end up just selling. According to a study of global B2B sales forces, the middle 50...read more
Can you think of any profession other than sales management that provides so little training to such an important role in an organization? Sandler Training President and CEO Dave Mattson told us this is one of the major issues in modern sales management: People are thrown into the job with no real training. “Think about surgeons – they go through...read more
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